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Our products are designed and handmade to order so we have a 5-7 working day lead time for all orders
We use the latest shipping technology to inform you every step of the way. We send text email message updates to customers so you don't have to wait around all day twiddling your thumbs
We deliver all of our products ourselves to the above postcodes and work with our sister delivery company Salts Direct to carry out our deliveries
Accurate information is the key to a successful delivery. Please ensure that you enter your address and postcode accurately, and include your mobile number as well as your email address so that you can experience the full delivery experience and receive updates about the anticipated ‘ delivery window’. You will not be required to wait in all day for a parcel. If the time is not convenient, you can use the text or the email to change the delivery date or select a safe place to leave it should you have to dash out!
You can relax knowing our own professional staff will be delivering your order ensuring a reliable, friendly and helpful delivery experience. We take care of all the lifting so simply tell us where you would like your products taken to on delivery
Important Info
If there are any issues with your delivery please inform us within 48 hours to enable us to record the issue and to deal with it as expediently as possible
By talking to customers we know that you want to shop in an environment in which you feel safe. You want to be associated with a company who really care about you and are passionate about their product, processes and product quality.
We have a huge responsibility to act in a way that reflects the emotions that you've invested in your homes and gardens. We want you to be 100% happy with your products and your experience with us. If you'd like more information on our delivery services please contact hello@picketfencepanels.com
The Picket Fence Panel Team